How it works: seven steps

Working with VIP Cure Trip involves seven steps, from first enquiry to handover to your doctors at home. Travel is only planned after the hospital has reviewed your records.

1. 1. Enquiry

   Who:

   you or a family member (with your authorisation)

   How:

   form with encrypted upload, email ({{EMAIL}}) or WhatsApp ({{WHATSAPP}}) – please do not send medical records via WhatsApp

   Cost:

   none – the first consultation is free

2. 2. Free consultation

   Who:

   your VIP Cure Trip case manager

   Timing:

   reply usually within one business day [待确认], call by phone or video

   Content:

   your questions, goals, timeframe and missing records. This call is organisational, not medical.

3. 3. Consent to share records with a hospital

   Who:

   you

   What:

   a separate, explicit consent naming which hospital receives which data and why, including the risks of transfer to China. Nothing is sent without it.

4. 4. Written opinion and cost estimate

   Who:

   doctors at the international medical center

   Timing:

   [待确认：实际天数]

   Result:

   written opinion and cost estimate, translated by us

   Cost:

   hospital fee if any [待确认], disclosed in advance

5. 5. Your decision

   Discuss the opinion with your doctors at home and decide without time pressure. Only if you decide to travel do we sign a service agreement.

6. 6. Travel and stay

   Preparation:

   entry or visa, flights, accommodation, transfers, fit-to-fly certificate if needed

   On site:

   accompaniment and interpreting at consultations, support for family

   Medical costs:

   paid directly to the hospital

7. 7. Return and handover

   • Translation of the discharge summary and treatment plan
   • Handover to your GP or oncologist
   • On request, help with booking a follow-up conversation with the hospital (a hospital service, not a medical service by VIP Cure Trip)
   • Organisational check-ins at 3, 6 and 12 months only with your separate consent [待确认]

Organisational consultation, not medical advice.

Medical disclaimer: VIP Cure Trip is not a medical provider and does not diagnose or treat. The content on this page is general information and does not replace advice from a qualified physician. All medical decisions are made by the treating doctors. In an emergency, call 144 (Switzerland) or 112 (EU). Full medical disclaimer