Terms and conditions

These terms govern the coordination services VIP Cure Trip provides to patients. Draft; last updated: [待确认]. If the language versions differ, the German version prevails. [待确认]

1. Scope

These terms apply to all contracts between [待确认：company name] ("VIP Cure Trip") and clients for coordination and organisation services.

2. Services

VIP Cure Trip provides non-medical services only, in particular:

checking that records are complete and arranging translation
sending records to the chosen hospital after your consent
arranging appointments, travel and stay support, accompaniment and interpreting as agreed

Medical services are provided solely by the hospital and billed separately by it. VIP Cure Trip does not owe a medical outcome or acceptance by a hospital.

3. Free consultation

The first consultation is free. It creates no obligation.

4. Fees and payment

Fees follow the written quote. We tell you the service fee in a written quote after the consultation. [待确认：due dates, payment methods] You pay hospital costs directly to the hospital. VIP Cure Trip receives no commissions or referral fees from hospitals.

5. Cancellation

[待确认：rules for cancellation on medical grounds, refund of services not yet provided]

6. Right of withdrawal

Consumers resident in the EU have a 14-day right of withdrawal for distance contracts. [待确认：withdrawal notice and model form; rules for clients in Switzerland]

7. Your responsibilities

You provide complete and accurate records and, unless agreed otherwise, take responsibility for fitness to travel, insurance and entry requirements.

8. Liability

[待确认：limitation of liability under applicable law; no liability for third-party medical services]

9. Data protection

Our Privacy policy applies.

10. Governing law and jurisdiction

[待确认：Swiss law; place of jurisdiction; mandatory consumer protection rules of the country of residence remain unaffected]

Medical disclaimer: VIP Cure Trip is not a medical provider and does not diagnose or treat. The content on this page is general information and does not replace advice from a qualified physician. All medical decisions are made by the treating doctors. In an emergency, call 144 (Switzerland) or 112 (EU). Full medical disclaimer