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Our ethics principles
VIP Cure Trip follows six public principles. They apply to every enquiry, whether or not it leads to an engagement.
1. We make no medical decisions
Diagnosis and treatment plans are made solely by the hospital's doctors. We translate and organise.
2. Records first, travel second
We use your records only to organise, translate and forward them to the hospital. We only plan travel once the hospital's doctors have assessed your records. If the hospital advises against travel or does not propose treatment on site, we pass this on to you unchanged.
3. Your doctors at home stay involved
We encourage you to keep your treating doctors involved and to seek further opinions for important decisions.
4. No unproven treatments
We do not recommend unapproved or insufficiently evidenced treatments. We only mention clinical trials with an official registration (ClinicalTrials.gov or ChiCTR); the hospital assesses eligibility.
5. Clear written quotes, independent, no pressure
Hospital quotes are forwarded unchanged. Our service fee is listed separately. We receive no commissions or referral fees from hospitals. You can say no at any time. Staff are not paid commission based on medical costs.
6. Honesty about travel risks
Long-haul flights can be demanding or risky with serious illness. We point this out and, where needed, ask for a fit-to-fly assessment from a doctor.
Data protection as a principle
Your records are stored encrypted in Europe and only shared with a hospital with your separate consent. Privacy policy
Feedback and complaints
If you feel we have not met these principles, please write to {{EMAIL}}. [待确认：投诉处理流程]
Organisational consultation, not medical advice.
Medical disclaimer: VIP Cure Trip is not a medical provider and does not diagnose or treat. The content on this page is general information and does not replace advice from a qualified physician. All medical decisions are made by the treating doctors. In an emergency, call 144 (Switzerland) or 112 (EU). Full medical disclaimer